S Hotel Bahrain

If you think this is 4 star hotel standard you are completely wrong , this is building without standard and worst management I ever seen in my very long travelling history , I had thousands reviews of hotel I’ve been visited , I’m confident to say this is the worst hotel I ever stayed , first , the hotel clean room only by request , also the window very dirty , the last guest stuff kept in the drawers , no towels provided after clean the room , the stuff unprofessional how dare they believe this is 4 stars hotel , the manager smile without apologies for all what I said when i confronted him . If you want spoil your holiday stay here !

NOT AT ALL SATISFACTORY!!!! I stayed at this hotel less than 3 months ago and I enjoyed it so I booked it again. BIG MISTAKE! There were long, black hairs in the bed and the grout in the shower was incredibly mouldy and disgusting. On my 2nd last day, one of my shirts came back from the laundry still dirty so they sent it away to be washed again. They assured me it would be back by 11am the following day. I had to check out at 1pm. When I went to check out, I asked if I could collect my shirt and they asked me to wait 5 minutes. I told them I only had 5 minutes to spare because I had to get to the airport. 5 mins became 15 mins which then became 30 minutes. They had agreed to post my shirt to Australia and refund my laundry cost but no ***** would take my address. My stress levels went THROUGH THE ROOF when they kept me waiting 40 minutes! Then somebody handed me my WET t-shirt which was STILL STAINED! They still agreed to refund my laundry charge and get me a shuttle to the airport. STILL NO REFUND! They had NO UNDERSTANDING that I had to get to the airport. They kept asking me to wait "five minutes, five more minutes." That became 40 minutes. Then I got a WET t-shirt which was still stained. STRESS, STRESS, STRESS...and still NO REFUND. Never again. I have attached a photo of the MOULDY GROUT. Blergh!

Staff was accommodating and friendly, Room wasn't very clean and the furniture (i.e. chair, desk, bed, mini-fridge, etc.) need updated. The area felt safe and was close to City Centre. There was no mini-store in hotel, nearest store was down the street, in the parking garage of a different apartment building. While we were satisfied with our stay, if we return to Bahrain, we will more than likely stay somewhere else.

Room had no heat So they brought up portable heater Close to nothing